Terms & Conditions
All of the content on Dime Optics’ website including product images, trademarks, illustrations, designs, icons, photographs, artwork, images, and any video and/or audio materials (collectively “Contents”) are copyrights, trademarks, and other intellectual property owned and controlled exclusively by Dime Optics, LLC (“Dime”). The contents of our site are intended for the personal non-commercial (aside from purchases by you from our site) used by visitors to the site. You may not copy, reproduce, publish, transmit, or otherwise use any copyrighted or trademarked materials present on this site without prior written consent of Dime. This includes using Dime’s trademarks for metatags, in hidden text or otherwise using the trademarks for the purposes of gaining a higher ranking from search engines. Dime retains all rights in its copyrights and trademarks, trade names, brand names, and trade dress depicted on this site.
Comments, Feedback and Other Submissions
We welcome your comments and feedback regarding our site, our products and our services. We do not, however, accept confidential or proprietary information. Accordingly, all comments, feedback, ideas, suggestions, materials, information and other submissions disclosed, submitted or offered to Dime using this site or otherwise (collectively, “Comments”) are not confidential and will become and remain Dime’s property. The disclosure, submission, or offer of any Comments submitted by you must not violate any right of any third party, and must not contain any libelous, abusive, obscene or otherwise unlawful material.
Disclaimer, Limitation of Liability and Indemnity
Links to Other Websites and Services
Dime’s website may include links to other Internet sites maintained by third parties ("Linked Sites"). Dime provides Linked Sites to you solely as a convenience, and the inclusion of Linked Sites does not imply endorsement by Dime of the Linked Sites. You access Linked Sites at your own risk and by accessing them you leave the Dime Site. Linked Sites are not under the control of Dime and Dime is not responsible for the contents of any Linked Site.
Our Customer Service Representatives are ready to assist you and address your concerns. They can be reached at firstname.lastname@example.org. If you have any questions or concerns regarding how dime manages, accesses or uses your personal information, please write us at Dime Optics, LLC, 19701 Hamilton Avenue, Suite 260, Torrance, CA 90502 or email us at email@example.com.
In the event that our customer service team is unable to resolve your concern, by using this Site you unconditionally agree that all claims relating to your access or use of our site, including all disputes arising out of, or related to, any products purchased from Dime through our site, will be resolved entirely through binding individual arbitration, rather than in court. You may also assert individual claims in small claims if your claims otherwise qualify. The Federal Arbitration Act and federal arbitration law apply to this agreement.
To begin an arbitration proceeding, you may send a letter requesting arbitration and describing your claim to our registered agent: Dime Optics, LLC, Attn: Legal Department, 19701 Hamilton Avenue, Suite 260, Torrance, CA 90502. You agree that the arbitration will be conducted by either the American Arbitration Association (“AAA”), adr.org, 1.800.778.7879, or the Judicial Arbitration and Mediation Services (“JAMS”), jamsadr.com, 1.800.352.5267. You can contact AAA or JAMS to find out more information on how to commence an arbitration proceeding. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s or JAMS’ applicable rules. Dime will reimburse those fees for claims totaling less than $5,000.00. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county of Los Angeles, California or at another mutually agreed location.
We each agree to bring any dispute in arbitration on an individual basis only, and not on a class, consolidated, representative or collective action basis. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial or to participate in a class action against the other. In addition, we both agree that we each may bring suit in court to enjoin infringement or other misuse of intellectual property rights.
THIS SECTION LIMITS CERTAIN RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION, THE RIGHT TO A JURY TRIAL, THE RIGHT TO PARTICIPATE IN ANY FORM OF CLASS OR REPRESENTATIVE CLAIM, THE RIGHT TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED IN AAA OR JAMS RULES, AND THE RIGHT TO CERTAIN REMEDIES AND FORMS OF RELIEF. OTHER RIGHT THAT YOU OR DIME WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION.
Merchandise availability on our site is not guaranteed as it may be low in stock. If merchandise is not available by the time your order is processed, we will notify you of this via email. You will receive a shipping confirmation email once your items have been shipped.
Denial of Access
Changes and Severability
Effective Date 7/1/2020